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#2163192 - 02/05/18 10:40 PM Credit history dispute-pull credit report?
AZloan Offline
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Joined: Apr 2016
Posts: 266
We use e Oscar. A customer started a dispute via E Oscar. They were late more than 15 times 30 or more days past due. But when the customer disputed, she didn't specify which payments she is not agreeing with. Can we pull credit to see what she is seeing and respond to her dispute?

Any advice will be very helpful. Thank you

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Lending Compliance
#2163193 - 02/05/18 11:08 PM Re: Credit history dispute-pull credit report? AZloan
AZloan Offline
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Joined: Apr 2016
Posts: 266
More information on the loan. The loan was originated 11 year ago and paid off 3 year ago.

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#2163198 - 02/06/18 12:04 AM Re: Credit history dispute-pull credit report? AZloan
crcmnot Offline
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Joined: Sep 2016
Posts: 344
We use eOscar and print out the trade line information from the ACDV to compare to the paid loan history from our file. We do not pull a credit report.

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#2163257 - 02/06/18 03:46 PM Re: Credit history dispute-pull credit report? AZloan
AZloan Offline
Gold Star
Joined: Apr 2016
Posts: 266
Thank you!

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