Good afternoon -
We have a couple of money service businesses who use armored cars to pick up their cash. That cash is then processed by the armored car service (i.e., Guarda, Dunbar, etc.). When I came into this position, it was my understanding (and the former colleague confirmed) that because the physical cash was being taken to, and processed by, the armored service, then they were responsible for the CTRs. However, it appears one (or both) of them may not be doing CTRs. Can someone please help me to understand this, or at least point me in the direction of where I can find the answer? I have a call into FinCEN, but they tend to take a while to get back. Thank you!