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#2166510 - 03/02/18 05:49 PM Initial Disclosure replacement card
ahou Offline
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ahou
Joined: Aug 2002
Posts: 3,094
When there is debit card fraud, the bank cancels the card, and issues a new card with a new number. Is an initial disclosure required to be given with the new card if no terms have changed?
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eBanking / Technology
#2166519 - 03/02/18 06:13 PM Re: Initial Disclosure replacement card ahou
BrianC Offline
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BrianC
Joined: Nov 2004
Posts: 6,365
Illinois
The customer is not contracting for a new service, simply receiving a replacement access device for an existing service. Reg E disclosures would not be required.
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#2166521 - 03/02/18 06:18 PM Re: Initial Disclosure replacement card ahou
ahou Offline
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ahou
Joined: Aug 2002
Posts: 3,094
Thanks Brian. What about when a card expires and we issue a new card?
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#2166553 - 03/02/18 07:22 PM Re: Initial Disclosure replacement card ahou
BrianC Offline
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BrianC
Joined: Nov 2004
Posts: 6,365
Illinois
Same answer. It is not a new service.
_________________________
Sola Gratia, Sola Fides, Sola Scriptura, Solus Christus, Soli Deo Gloria!
www.tcaregs.com

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#2166554 - 03/02/18 07:28 PM Re: Initial Disclosure replacement card ahou
ahou Offline
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ahou
Joined: Aug 2002
Posts: 3,094
Thanks Brian.
_________________________
Opinions are my own and not of my employer.

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