Rlcarey - we are a mortgage lender, a nondepository institution lending in AZ, CA, TX, FL, CO, IL, SC and NC. Correct, there most certainly could be requirements in those states. I'll need to look into that. And agreed, it would make sense to have the hours posted, but if a branch does not have them up for some reason, being able to reference a regulation gives our recommendation to the branch manager some teeth.
Osucpa - Not specifically. We created our own checklists that are cover a wide range of items to check for such as the EHO poster, 2018 HMDA verbiage, LO licenses (in states that require them to be posted), any applicable business licensing, and so on.