We have a LOC product which charges a $20 fee annually. I have found a few instances where the credit line is assessed the annual fee, then the customer is charged a late fee for failure to pay that fee in a timely manner. For instance, the LOC had a $0 balance last month, this month the annual fee is assessed, then next month a late charge is applied. The only item which could have possibly caused the late fee is the annual fee.
I feel like this is a bad practice, but can't find anything in the statutes which supports my thoughts. Any help or guidance would be appreciated.
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