This type of information is usually set forth by the program manager or the card issuer. If you are simply a distribution point for these cards, I would advise you to reach out to the program manager/issuing bank for answers.
The Prepaid CIP rule specifically addresses what information is required based on who the customer is and how the card can be used.
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It is actually possible for you and I to have different opinions and yet still live peaceably upon this planet.