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#2187319 - 07/30/18 05:34 PM Removing ATM Depository
MusicCityCRCM Offline
100 Club
Joined: Apr 2015
Posts: 228
If we were to remove the depository feature from an ATM that has had one for several years, is there a regulatory requirement for prior disclosure to customers? My assumption would be that only accountholders at that particular branch would be directly effected, but could it be a statement message to all accountholders, or would that be over-compliant?

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Operations Compliance
#2187363 - 07/30/18 06:30 PM Re: Removing ATM Depository MusicCityCRCM
rlcarey Offline
10K Club
rlcarey
Joined: Jul 2001
Posts: 83,396
Galveston, TX
Since there is no specific notice required (unless your State requires it), then you are talking about nothing more than a notice from a customer service perspective and what you do is just a business decision.
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#2187365 - 07/30/18 06:56 PM Re: Removing ATM Depository MusicCityCRCM
MusicCityCRCM Offline
100 Club
Joined: Apr 2015
Posts: 228
Thank you!

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