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#2188851 - 08/13/18 02:53 PM Refuse to sell Cashier's Check?
Red Raiders Offline
Diamond Poster
Red Raiders
Joined: May 2013
Posts: 1,054
Compliance Land
We have a customer who we believe is involved in a scam and has purchased a couple of larger cashier's checks. Her story doesn't make sense so we are pretty sure it is a scam but she doesn't believe it. Can we refuse to sell her a cashier's check payable to these fraudsters even though she has good funds in her account? My gut says we can't refuse her access to her money but just wanted to make sure.
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#2188854 - 08/13/18 02:56 PM Re: Refuse to sell Cashier's Check? Red Raiders
Sunshine Lady Offline
Platinum Poster
Sunshine Lady
Joined: Apr 2014
Posts: 590
Yes, you can refuse to sell her a cashier's check, but she can still just take the money out in cash and go somewhere else to buy a cashier's check. But you do not have to participate in what you think is fraud.
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Define Success on your own terms, achieve it by your own rules, and build a life you are proud of. Anne Sweeney

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#2188862 - 08/13/18 03:12 PM Re: Refuse to sell Cashier's Check? Red Raiders
Daisy Doodle Offline
Diamond Poster
Joined: Feb 2014
Posts: 1,030
Southern U.S.
We refuse to do transactions we think are fraudulent. They may choose to close their accounts.

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