Thread Options
#2191193 - 08/30/18 02:09 PM Receiving Concerns Anonymously
HR Banker Offline
Diamond Poster
Joined: Oct 2002
Posts: 1,027
While we have procedures in place for employees to express concerns or complaints we do not offer a way for employees to do so anonymously except during our annual employee survey. Does anyone spell out how an employee can submit info anonymously? It is being suggested we include a way in our procedures so I'm looking for ideas on how to best provide the anonymous way.

Return to Top
Human Resources
#2191198 - 08/30/18 02:28 PM Re: Receiving Concerns Anonymously HR Banker
HappyGilmore Offline
10K Club
Joined: Jun 2004
Posts: 19,491
Pulling people out of the ditc...
we use a 3rd party where the employee can contact them via phone and anonymously report
_________________________
Providing alternative truths since the invention of time

Return to Top
#2191251 - 08/30/18 04:41 PM Re: Receiving Concerns Anonymously HR Banker
P*Q Offline

Power Poster
P*Q
Joined: May 2001
Posts: 8,458
Somewhere
At my previous bank, there was a suggestion box in each break room in which employees could submit things anonymously. There was never anything in there when checked though.

Return to Top
#2191256 - 08/30/18 05:02 PM Re: Receiving Concerns Anonymously HR Banker
burke116 Offline
Platinum Poster
Joined: Jun 2014
Posts: 542
RVA
Quote:
we use a 3rd party where the employee can contact them via phone and anonymously report

Same here, whistle blower hotline

Return to Top
#2191263 - 08/30/18 05:42 PM Re: Receiving Concerns Anonymously P*Q
HappyGilmore Offline
10K Club
Joined: Jun 2004
Posts: 19,491
Pulling people out of the ditc...
Originally Posted By P*Q
At my previous bank, there was a suggestion box in each break room in which employees could submit things anonymously. There was never anything in there when checked though.
by any chance was the suggestion box under a camera? i worked at a bank that couldn't figure out why no one ever used it, then someone mentioned it was stationed beneath a camera and the prevalent thought was the bank would review film to see who made the anonymous suggestions. it was moved elsewhere in the bank and suddenly had weekly submissions.
_________________________
Providing alternative truths since the invention of time

Return to Top
#2191284 - 08/30/18 06:32 PM Re: Receiving Concerns Anonymously HR Banker
P*Q Offline

Power Poster
P*Q
Joined: May 2001
Posts: 8,458
Somewhere
Nope. No cameras in the break/lunch rooms so that wasn't the issue.

Return to Top
#2191286 - 08/30/18 06:50 PM Re: Receiving Concerns Anonymously HR Banker
Valley girl Offline
Gold Star
Joined: Aug 2014
Posts: 336
TX
Many years ago, I worked in a blue collar shop that had a suggestion box. One morning there was a meeting of all the management and there seemed to be a lot of concern over something. I noticed that the suggestion box disappeared around this time, but did not associate the two events. When I was leaving that facility for another within the same company, they told me that they hadn't wanted to mention it, but a very suggestive suggestion had been placed in the suggestion box and they felt it should be removed at that time. Not quite understanding why they were telling me this, I asked what they meant. The said the suggestion was about me. For a part of the time I worked there, I worked the 3:30 to midnight shift and was alone on that side of the building for most of the time. I wasn't very happy, but young enough to blow it off then. In retrospect, they really probably should have done something like let me know then so I would be more observant. There were approximately 350 workers at the facility - odds are that at least one was a nut.

I have disliked suggestion boxes since that time. I think people lose control with written word and anonymity, so I think the third party telephone method would be best.

Return to Top
#2191303 - 08/30/18 07:47 PM Re: Receiving Concerns Anonymously HR Banker
Tracey, CRCM Offline
Platinum Poster
Joined: Jul 2015
Posts: 542
Gorham, ME
3rd party, whistle blower hotline. Any calls are reported to the Chair of the Board.
_________________________
Tracey

Return to Top
#2195921 - 10/18/18 11:39 PM Re: Receiving Concerns Anonymously HR Banker
OldeTymeBanker Offline
Member
Joined: Mar 2016
Posts: 55
Our ethics hotline is through a third party vendor to maintain anonymity, and I recently attended a seminar where the speaker suggested that even smaller companies should use one.
_________________________
"You win some, you lose some, you wreck some." -- Dale Earnhardt

Return to Top

Moderator:  Andy_Z, Gayla Sherry