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#2192576 - 09/14/18 01:48 PM Lowering Debit Card Limits Due to No Good Address
Jenny Roberts Offline
100 Club
Joined: Feb 2014
Posts: 183
Tennessee
Does anyone else lower a customer's debit card limits if you have returned mail and after repeated attempts, the customer won't answer or contact you back about updating their address? We are thinking of lower their debit card limits after 30 days of unsuccessful contact so the customer would have to contact us.......

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Deposits and Payments
#2192585 - 09/14/18 01:54 PM Re: Lowering Debit Card Limits Due to No Good Address Jenny Roberts
rlcarey Online
10K Club
rlcarey
Joined: Jul 2001
Posts: 83,358
Galveston, TX
Why lower it - just cut it off totally.
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#2192588 - 09/14/18 02:02 PM Re: Lowering Debit Card Limits Due to No Good Address rlcarey
Jenny Roberts Offline
100 Club
Joined: Feb 2014
Posts: 183
Tennessee
Sounds good to me!

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#2192606 - 09/14/18 03:02 PM Re: Lowering Debit Card Limits Due to No Good Address Jenny Roberts
Sunshine Lady Offline
Platinum Poster
Sunshine Lady
Joined: Apr 2014
Posts: 677
That is what we do and surprise, surprise we get a call.
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#2192610 - 09/14/18 03:07 PM Re: Lowering Debit Card Limits Due to No Good Address Jenny Roberts
burkemi Offline
Platinum Poster
Joined: Nov 2013
Posts: 549
Yep. We cancel the card. Usually isn't long before the customer calls.
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