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#2193614 - 09/24/18 08:49 PM Cell phone recordings
Owlman Offline
Member
Joined: Dec 2015
Posts: 54
Trying to develop policy/procedures regarding how to handle customers who record conversations/transactions with their cell phones. Any good advice on what to include, or how to go about this?

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Risk Management
#2193618 - 09/24/18 09:46 PM Re: Cell phone recordings Owlman
McFly Offline
Member
Joined: Nov 2016
Posts: 75
The ABA Banking Journal had a good article on this recently.

https://bankingjournal.aba.com/2018/09/a...m_source=Eloqua
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