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#2196164 - 10/23/18 01:39 PM REG E Dispute
banker-12 Offline
Diamond Poster
Joined: May 2007
Posts: 1,243
If customer made an online purchase of $100 but gets charged $150, is the dispute amount $50? It's not the $150 since customer did authorize $100, correct? Is this even a REG E dispute, since customer authorized it?

Thank You.

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eBanking / Technology
#2196165 - 10/23/18 02:01 PM Re: REG E Dispute banker-12
BrianC Offline
Power Poster
BrianC
Joined: Nov 2004
Posts: 6,712
Illinois
1005.11 defines an EFT error as an "incorrect electronic funds transfer."

There are many more error types than simply unauthorized. Yes, the error is $50 and it is covered by Reg E.
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