This may not be the appropriate forum; however, I was wondering what the best practice is to disclose that once you turn 18 your youth savings will automatically convert to a regular savings account with our institution. I'm still fairly new to the role, but our process is once a year or maybe longer we review youth savings accounts to determine which ones need converted and then send them a notice 30 days before the change is made making them aware of the fees that may change. I believe there is a better process somehow that we could disclose in the agreement or truth-in savings disclosure informing them that once they turn 18 it will automatically convert.

We disclose in our TISA that the account reverts to a Regular Savings on their 18th birthday and they also receive the Regular Savings TISA as well.

We put a tickler on the account so we are alerted on their 18th birthday so we can change teh account. We still do send a letter to them informing them that we are changing their account just because the account may have been open 10+ years and could have forgot. At this time also we try to get the teenager in so we can have him/her sign the sig card as in most cases mom and/or dad signed for them before.

Same here

We also include information on checking accounts if they do not already have one open with our bank.