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#2199648 - 12/03/18 04:27 PM Bank Officers Interviewed on Television
Anonymous
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A couple of our Bank Officers are being interviewed on television. shocked

Is there any guidance anywhere that lists what could be said and what shouldn't be said?

Any advice as well?

Thanks

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#2199652 - 12/03/18 04:55 PM Re: Bank Officers Interviewed on Television Anonymous
rlcarey Online
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rlcarey
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Galveston, TX
what shouldn't be said?

Refer to George Carlin??

If it is an interview and not an ad - they just answer the questions asked in an unbiased manner.
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#2199653 - 12/03/18 05:14 PM Re: Bank Officers Interviewed on Television Anonymous
P*Q Offline

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Bank policy here specifically lists who is permitted to speak to any media, whether television, newspaper, etc limited to a very few. I agree with Randy, answer the question succinctly, professionally and do not divulge any private bank business or personal opinions.

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#2199666 - 12/03/18 06:22 PM Re: Bank Officers Interviewed on Television Anonymous
Rocky P Offline
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Posts: 7,208
Florida
A smaller bank I was at had a media policy which was also in the Business Continuity.

It listed Pres/CEO, Chairman, Director of Marketing could speak to the media. There was also a caveat that local media (TV/Radio/Newspaper), could interview others as subject matter experts - i.e. mortgage loan officer discussing getting a mortgage loan, as long as it was in generalities, and not about bank products.
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#2199667 - 12/03/18 06:28 PM Re: Bank Officers Interviewed on Television Anonymous
Anonymous
Unregistered

Thanks. Randy, we will make sure that neither of them say any of the "7" banned words.

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#2199671 - 12/03/18 06:57 PM Re: Bank Officers Interviewed on Television Anonymous
HappyGilmore Offline
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Pulling people out of the ditc...
we, too, have a policy and any media contact is to be reported and vetted by marketing prior to a response being given by the bank. same with who is empowered to speak to them. care to guess how many times this is not followed by regional presidents or others in "leadership" roles?
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#2199678 - 12/03/18 07:38 PM Re: Bank Officers Interviewed on Television Anonymous
Norman Paperman Offline
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Make sure they interview your MLOs.
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#2199679 - 12/03/18 07:38 PM Re: Bank Officers Interviewed on Television Anonymous
Norman Paperman Offline
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Norman Paperman
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... on live television.
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Maybe you just wanna fly the plane yourself. Well good luck pressing take off, then auto pilot, then land.


CRCM

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#2199691 - 12/03/18 08:59 PM Re: Bank Officers Interviewed on Television Anonymous
Rocky P Offline
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Joined: Jun 2003
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Florida
"Make sure they interview your MLOs."

". on live television."

FIXED!
With the compliance officer just off camera with (his/her) finger on the button to the shock collar.

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#2199838 - 12/05/18 03:57 AM Re: Bank Officers Interviewed on Television Anonymous
SMQ, CRCM Offline

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Between the lines
and a 10 second transmission delay
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