I have a question regarding the SAR Filing for a Cyber Event. We have customers particularly elderly customers that fall victim to hackers who use the ruse they found a virus on their home personal computer and need to clean it up for a fee. Then, they get into the customer's computer and get their personal information including bank account info. Is this a reportable event requiring a SAR filing? Even if no loss has occurred? Thank you!
Even if they attempt to get access to our customers account?
has there been a transaction against the customer account by said fraudsters? because if you going to file a SAR every time someone attempts to gain access to your customer's information, you are going to be very busy writing...
Last edited by HappyGilmore; 01/28/1903:50 PM.
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