THC and CBD are very different. With the signing of the Farm Bill in December, Hemp can now be grown legally and is on par with growing corn or any other crop.
Based on my recent research, including some discussions with those much more knowledgeable in this area, CBD is from Hemp. Hemp may have some low level of THC, but not enough to have the effects of Cannabis plants and you could smoke a field of hemp and not get high.
However, if they lied to open the account, might not be the type of customer you would want. Give them 1 shot to come clean and give you what you need, and take advantage of the leverage and ask for more than necessary, with the agreement you can request updates at any time. If they don't conform, then it is real easy to close.
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CAMS, AMLP, AKC, K-9