We have received a direct dispute from a customer. He says he is a victim of identity theft and wants us to modify the information we have reported to the credit bureaus. This is a vehicle repo and we recovered amounts owed to us via the sale of the vehicle so I believe the loan is reporting as a zero balance but with late payment history. At any rate, I can go back in the history of the loan and see where he paid by personal check (when he did pay). Can I send a letter back to him asking him to prove that those weren't his checks? We are no longer reporting info on this loan as it was closed in 2011 but it is still out there.
Last edited by RR Sarah; 06/18/14 07:39 PM.
Sometimes you have to burn a few bridges to keep the crazies from following you.