I suppose I'm old fashioned on this. What do they want different than what was scheduled when the promotional rate ended, and if rates did drop and the bank wanted to renegotiate the rates, what would they say?
My point is, this is as good as "hot" money, brokered deposits going wherever the rate is best. And I echo Brian's comments about ALCO and management inclusion. And while there is no "fair banking" law I'd hope all customers are treated equally here.
My opinions are not necessarily my employers.
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell