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#2222987 - 10/03/19 08:07 PM Reg. E Error Resolution & Preauthorized Transfers
NoJustNo Offline
100 Club
Joined: Oct 2013
Posts: 189
Midwest
Can the A-3 Model Form (error resolution notice on periodic statements) satisfy the requirement to have a phone number for preauthorized transfers (§ 1005.9(b)(6)) / § 1005.10(a)(1)(iii))?

Or should there be a separate statement that says "direct inquires to"?

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#2223794 - 10/16/19 03:57 PM Re: Reg. E Error Resolution & Preauthorized Transfers NoJustNo
NoJustNo Offline
100 Club
Joined: Oct 2013
Posts: 189
Midwest
Bump - anyone?

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#2223827 - 10/16/19 06:46 PM Re: Reg. E Error Resolution & Preauthorized Transfers NoJustNo
burkemi Offline
Gold Star
Joined: Nov 2013
Posts: 478
It is my understanding that the intent is to have the number clearly available. So while I would certainly use the model form, I would also ensure it is readily apparent that inquiries should be directed to (800) 555-1234.
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