Unless there has been a change since 2015, they have to give an opt-out option
Very Limited and Specific Exemptions for Urgent Circumstances – Free calls or texts to
alert consumers to possible fraud on their bank accounts or remind them of important
medication refills, among other financial alerts or healthcare messages, are allowed without
prior consent, but other types of financial or healthcare calls, such as marketing or debt
collection calls, are not allowed under these limited and very specific exemptions. Also,
consumers have the right to opt out from these permitted calls and texts at any time.
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