Update: I explained the situation to the examiner and he as of right now he is OK. He understands that we are doing everything in our power to comply. Luckily he is using common sense. The borrower and unit are fully covered, the deductible is at the max, and the only things we are not able to ascertain from the EOI is the cancellation policy, year requirement to submit a claim etc, which has nothing to do with our borrower as he is not the direct insured, the Condo Association is, so he would not be able to cancel the policy or file a claim directly. Also he sees no reason in starting up the force placement process as if we end up force placing it will only harm the borrower as they would be required to pay the bill without the benefits of the insurance because only 1 policy will payout.
I am lucky to have him as our EIC. He stated he will look into what the Bank can do in this situation which may require us to start the force placement process but he will let us know and that we should keep on documenting our efforts to obtain the policy.