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#2231569 - 02/24/20 09:39 PM CRA Web Transmission Error
Skittles Offline
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Skittles
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TN
We tried to submit our 2019 data today and received the following error 'A web transmission error has occurred'. Has anyone else received this?
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#2231583 - 02/25/20 03:12 AM Re: CRA Web Transmission Error Skittles
Kathleen O. Blanchard Offline

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I have been receiving it repeatedly since Friday. I have emailed CRAHelp and submitted a technical error report...no response!

I have a file to get in and may result to emailing the encrypted data.
Last edited by Kathleen O. Blanchard; 02/25/20 03:13 AM.
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#2231584 - 02/25/20 03:17 AM Re: CRA Web Transmission Error Skittles
Len S Online
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I inquired with my personal contacts at the Fed and they told me they would check it out tomorrow. As soon as I hear from them I will post here
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#2231589 - 02/25/20 01:16 PM Re: CRA Web Transmission Error Skittles
Skittles Offline
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Thank you both! I had nightmares about this during the night - literally.
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#2231592 - 02/25/20 02:07 PM Re: CRA Web Transmission Error Skittles
Kathleen O. Blanchard Offline

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The FFIEC site was down completely over the weekend.
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#2231593 - 02/25/20 02:20 PM Re: CRA Web Transmission Error Skittles
Skittles Offline
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Oh - not good! We did attempt to file this morning and received the same message.
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#2231597 - 02/25/20 02:50 PM Re: CRA Web Transmission Error Skittles
Len S Online
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Connecticut
Here is the response I received from my contact at the Fed.

It looks like our system has been processing web submissions. If those institutions are still having problems submitting, they can send a submission file to crasub@frb.gov
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#2231598 - 02/25/20 02:51 PM Re: CRA Web Transmission Error Skittles
Skittles Offline
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Thank you! I did have that as our fall back plan. I guess if we can't file by Friday then we'll do it this way.
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#2231602 - 02/25/20 03:20 PM Re: CRA Web Transmission Error Skittles
Len S Online
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Connecticut
What website are you using to upload your CRA files?
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#2231616 - 02/25/20 03:52 PM Re: CRA Web Transmission Error Skittles
Skittles Offline
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We use the CRA Software and go through 'Submission via Web'.
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#2231618 - 02/25/20 04:06 PM Re: CRA Web Transmission Error Skittles
Kathleen O. Blanchard Offline

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It is the FFIEC software that is failing, using its web submission choice, the preferred method.
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#2231866 - 02/27/20 02:45 PM Re: CRA Web Transmission Error Skittles
Skittles Offline
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After several days of attempting to file through the Web we were getting ready to submit via encrypted e-mail; however after the final try this morning we successfully filed through the Web.
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#2232104 - 02/29/20 03:35 PM Re: CRA Web Transmission Error Skittles
Kathleen O. Blanchard Offline

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I was also able to finally submit my client’s file via the FFIEC web software. I also finally received an email response acknowledging that there had been a problem and saying it is now working normally. Only took a week.
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#2232533 - 03/06/20 03:58 PM Re: CRA Web Transmission Error Skittles
mport Offline
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Texas
We were able to transmit also on the 27th via the software and received a confirmation that the data was successfully transmitted. We haven't received an edit report or the IRS Confirmation. Has any one had issues with this?

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#2232568 - 03/06/20 06:57 PM Re: CRA Web Transmission Error Skittles
Skittles Offline
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We didn't. Ours came almost immediately.
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