I believe part of this is infrastructure influenced but at the end of the day, who needs to know, and who is going to get any issues fixed?
I don't believe I ever went beyond a VP as VPs headed most areas and they were responsible for responses, corrective actions and to senior management. Senior management was always included when it was their area, the Audit Committee and my compliance committee. It went up to the board for information and that is part of compliance management.
As to confidentiality, ALL bank staff needs to understand that bank business is bank business, whether it be a customers balance, who is past due, or an eval report. Certainly not everyone needs to know, but they all need to know that.
My opinions are not necessarily my employers.
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell