In an effort to identify & alert those who've come in contact with someone who has tested positive, apparently authorities are asking banks in our markets for a list of customers that had appointments at the bank, if anyone tested COVID-19 positive, that either came into the bank or worked at the bank.
I know we all want to stay safe and know about anyone we've been in contact with that's now positive, but where do privacy laws for our customers and our employees come in? This is uncharted waters and we want to be helpful but we also don't want to open the bank up to liability.
We already have plans in place if an employee gets the virus. Probably more of a risk call and a consult with the banks attorney but wanted to ask for opinions.