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#2234934 - 04/16/20 01:10 PM Masks
terpsfan Offline
Diamond Poster
Joined: Feb 2007
Posts: 1,973
When lobbies are opened back up does anyone have security concerns regarding people walking into the lobby with a mask?

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Security - PUBLIC
#2234941 - 04/16/20 02:02 PM Re: Masks terpsfan
edAudit Offline
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edAudit
Joined: Jul 2008
Posts: 4,773
You are here
Depending on the state there may be no choice.

NYS requires masks.
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#2234973 - 04/16/20 04:35 PM Re: Masks terpsfan
osucpa Offline
Diamond Poster
Joined: May 2011
Posts: 1,400
Yes we have concerns but might not have a choice but to allow them.

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#2235909 - 04/29/20 03:11 PM Re: Masks terpsfan
John Burnett Offline
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John Burnett
Joined: Oct 2000
Posts: 39,630
Cape Cod
What about asking masked individuals to uncover momentarily (long enough for a security cam to record the face) and then cover up before entering your staff members' 6-foot zone?

A robber won't want to comply. But some customer's might not be happy, either, since that compromises whatever minimal protection the mask provides.
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#2236623 - 05/13/20 03:29 PM Re: Masks John Burnett
ccman Offline
Platinum Poster
Joined: Sep 2007
Posts: 918
We discussed this and have advised that tellers simply ask for ID or optionally ask the person to remove the mask momentarily.

Its should not be a big deal as most customers are now using the drive-up window as the preferred method.

Stay safe and well.

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#2238286 - 06/17/20 11:40 PM Re: Masks terpsfan
OldeTymeBanker Offline
Member
Joined: Mar 2016
Posts: 55
We're actually offering masks to clients.
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