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#2234934 - 04/16/20 01:10 PM Masks
terpsfan Offline
Diamond Poster
Joined: Feb 2007
Posts: 1,973
When lobbies are opened back up does anyone have security concerns regarding people walking into the lobby with a mask?

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Security - PUBLIC
#2234941 - 04/16/20 02:02 PM Re: Masks terpsfan
edAudit Offline
Power Poster
Joined: Jul 2008
Posts: 4,773
You are here
Depending on the state there may be no choice.

NYS requires masks.
Opinions can be considered as coming from anywhere but my employer.


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#2234973 - 04/16/20 04:35 PM Re: Masks terpsfan
osucpa Offline
Diamond Poster
Joined: May 2011
Posts: 1,400
Yes we have concerns but might not have a choice but to allow them.

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#2235909 - 04/29/20 03:11 PM Re: Masks terpsfan
John Burnett Offline
10K Club
John Burnett
Joined: Oct 2000
Posts: 39,630
Cape Cod
What about asking masked individuals to uncover momentarily (long enough for a security cam to record the face) and then cover up before entering your staff members' 6-foot zone?

A robber won't want to comply. But some customer's might not be happy, either, since that compromises whatever minimal protection the mask provides.
John S. Burnett
Fighting for Compliance since 1976
Bankers' Threads User #8

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#2236623 - 05/13/20 03:29 PM Re: Masks John Burnett
ccman Offline
Platinum Poster
Joined: Sep 2007
Posts: 918
We discussed this and have advised that tellers simply ask for ID or optionally ask the person to remove the mask momentarily.

Its should not be a big deal as most customers are now using the drive-up window as the preferred method.

Stay safe and well.

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#2238286 - 06/17/20 11:40 PM Re: Masks terpsfan
OldeTymeBanker Offline
Joined: Mar 2016
Posts: 55
We're actually offering masks to clients.
"You win some, you lose some, you wreck some." -- Dale Earnhardt

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