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#2235650 - 04/24/20 06:49 PM Reg E - Prov Credit Deadline Caclulation
racingtofriday Offline
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Joined: Nov 2014
Posts: 13
This might seem like a stupid question… when calculating the 10 business days we are required to provide a customer provisional credit, would you start the calculation including the notification day or from the notification day?

For example, if the cardholder reported fraud activity on 4/24/20, the 10 business day deadline would be either:
• 5/7/20 (including 4/24/20)
• 5/8/20 (excluding 4/24/20)

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eBanking / Technology
#2235655 - 04/24/20 07:25 PM Re: Reg E - Prov Credit Deadline Caclulation [Re: racingtofriday]
rlcarey Offline
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rlcarey
Joined: Jul 2001
Posts: 74,436
Galveston, TX
While not specific defined. Within 10 business days is like an LE within 3 business days. Application received Monday - LE delivered no later than Thursday. Same principle. 4/24 would be day 0.
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