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#2236713 - 05/14/20 08:26 PM Debit card app required for replacement card?
SmallBank3 Offline
Member
Joined: Nov 2019
Posts: 57
I am at a new bank and had a concierge ask my opinion on needing to have a signed debit card application every time a replacement card is ordered for a customer. I was surprised because that had never come up as a practice in my three previous banks. Does anyone require a signed debit card app every time they are replacing an existing card? I painted a picture for her of the nightmare it would be for breaches that they need to order 400 cards for … eek

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#2236716 - 05/14/20 08:46 PM Re: Debit card app required for replacement card? SmallBank3
TomS Offline
Gold Star
Joined: Jan 2004
Posts: 315
USA
My previous employer required a form to be filled out and signed whenever a customer requested an additional or replacement card. That didn't apply to cards that were being replaced because of a security breach.
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#2236968 - 05/19/20 08:17 PM Re: Debit card app required for replacement card? SmallBank3
John Burnett Offline
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John Burnett
Joined: Oct 2000
Posts: 39,684
Cape Cod
Since there's no regulatory requirement for an application for a debit card, there won't be a requirement for an application for a replacement for a debit card. That said, most banks seem to have some form of application for at least the initial card.
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