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#2242509 - 09/16/20 02:35 PM customer background checks
Kristi Offline
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Kristi
Joined: Feb 2005
Posts: 85
We have a company that we use for employee background checks when they are hired. My question is, is there anything preventing us from using that service to run a background check on a customer that is nowhere to be found? Our contract with the company allows us to use it for that reason. When employees are hired they sign a form to give permission for the background check, we don't have customers sign anything like that because it's not something we normally do.

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#2242513 - 09/16/20 03:12 PM Re: customer background checks Kristi
rlcarey Online
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rlcarey
Joined: Jul 2001
Posts: 77,253
Galveston, TX
Skip tracing on past due customers is a pretty common practice. You would not need written permission as long as these are not investigative consumer reports.
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