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#2242509 - 09/16/20 02:35 PM customer background checks
Kristi Offline
Joined: Feb 2005
Posts: 90
We have a company that we use for employee background checks when they are hired. My question is, is there anything preventing us from using that service to run a background check on a customer that is nowhere to be found? Our contract with the company allows us to use it for that reason. When employees are hired they sign a form to give permission for the background check, we don't have customers sign anything like that because it's not something we normally do.

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#2242513 - 09/16/20 03:12 PM Re: customer background checks Kristi
rlcarey Offline
10K Club
Joined: Jul 2001
Posts: 80,707
Galveston, TX
Skip tracing on past due customers is a pretty common practice. You would not need written permission as long as these are not investigative consumer reports.
The opinions expressed here should not be construed to be those of my employer:

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