Including "RETRY PYMT" in the Company Entry Description field is required when reinitiating an ACH debit entry returned R01 or R09. See Nacha Operating Rules subsections 2.12.4, and, in particular 18.104.22.168.
Last edited by John Burnett; 09/28/20 09:44 PM.
Including the "RETRY PYMT" in the reinitiated entry assists the RDFI in identifying what's happening. It also alerts it to keep track of whether the two re-tries limit is exceeded (more serious breach, IMO).
I won't presume to guess the reason you're not including the required text..
John S. Burnett
Fighting for Compliance since 1976
Bankers' Threads User #8