Skip to content
BOL Conferences
Thread Options
#2244612 - 10/26/20 06:19 PM Reg E Dispute- older than 60 days-NOT Unauthorized
M&M Offline
Platinum Poster
Joined: Nov 2003
Posts: 530
Midwest
I'm second guessing myself and spending way too much time on rehashing this.

If I have a dispute that is NOT unauthorized, but is disputed outside of the 60 day timeframe, can we just deny the dispute and be done? Or do we have to accept and investigate it but just not follow the timeframe rules or provide PC?

Return to Top
eBanking / Technology
#2244618 - 10/26/20 06:30 PM Re: Reg E Dispute- older than 60 days-NOT Unauthorized M&M
rlcarey Online
10K Club
rlcarey
Joined: Jul 2001
Posts: 83,227
Galveston, TX
What is a "dispute that is NOT unauthorized"?
_________________________
The opinions expressed here should not be construed to be those of my employer: PPDocs.com

Return to Top
#2244619 - 10/26/20 06:33 PM Re: Reg E Dispute- older than 60 days-NOT Unauthorized M&M
BrianC Online
Power Poster
BrianC
Joined: Nov 2004
Posts: 6,694
Illinois
Perhaps a dispute that falls under the category of an "incorrect EFT."

For example, I authorized $100.00, but I was charged $1,000.00. Since 1005.11 does not apply when notice is late, and the transaction is not considered unauthorized so 1005.6 liabilities are not triggered, then the institution would not have any obligation to investigate the claim and could deny it for late notice.
_________________________
Sola Gratia, Sola Fides, Sola Scriptura, Solus Christus, Soli Deo Gloria!
www.tcaregs.com

Return to Top
#2244620 - 10/26/20 06:34 PM Re: Reg E Dispute- older than 60 days-NOT Unauthorized M&M
M&M Offline
Platinum Poster
Joined: Nov 2003
Posts: 530
Midwest
Any of the other definitions of an "error" under Reg E other than unauthorized.

Return to Top
#2244624 - 10/26/20 07:05 PM Re: Reg E Dispute- older than 60 days-NOT Unauthorized M&M
M&M Offline
Platinum Poster
Joined: Nov 2003
Posts: 530
Midwest
Thanks BrianC. That's exactly what I was trying to confirm. I've always provided guidance to that effect, but I saw a Reg E dispute workflow that incorrectly referenced this requirement, and it made me second guess myself. Appreciate your help.

Return to Top

Moderator:  Andy_Z