The system must not
be able to tell so may need to look into that now.
The payment hits the account, the person making the decision to pay/return (we do not have overdraft protection if you breathe product) but we do have an overdraft line of credit (and in my research did see that the payment for that is one of the payments, which my present some of the problem), so the operations staff review, see that it is for an AFT and mark it as Return. (My understanding is that you should not pay the item as you are then trading secured debt for unsecured debt) Is that correct thinking?
The double dip was part of my concern, but there is a lot of time spent on these where there is no "reward" if before the 10 day grace is up they make a sufficient payment.