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#2249089 - 02/11/21 03:21 PM Call recording retention
WilCo Offline
Junior Member
WilCo
Joined: May 2014
Posts: 32
at my desk
Does anyone know what the retention period is for customer service recorded calls?

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#2249097 - 02/11/21 04:25 PM Re: Call recording retention WilCo
rlcarey Online
10K Club
rlcarey
Joined: Jul 2001
Posts: 83,371
Galveston, TX
Are these just run of the mill customer service calls? What might be your concern? I cannot locate anything in the Ohio statutes that require these to be recorded, let alone retained, unless I am missing something.
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