We had a customer redeem $14,000.00 worth of bonds and received cash in that amount on 3/1/21. On 3/2/21, our teller found an error and the customer should have received an additional $200.00 in cash which they received on 3/2/21. Should the CTR for 3/1/21 be filed in the amount of $14,000.00 or in the amount of $14,200.00?

I am having trouble finding an answer on this. Thanks!

CTRs are based on business day - regardless of the bank error.

Thanks, Randy!

We emailed FinCEN the same day as this post and just received their response yesterday. They indicated the amount on the CTR should be based on the customers "intent". Since the customer "intended" to get the correct amount on March 1, then that is the amount that should have gone on the CTR. Who would have thought.

Interesting. Thanks for the feedback