our software is trying to give it to her
Looks like you have two instant solutions:
1. Go ahead and give mom the ROR, even though you don't have to. If she's willing to assume responsibility without receiving the proceeds, she's not going to turn around and torpedo the deal 3 days later.
2. Let the system print the unnecessary docs and handle filing or disposal of the them by procedure.
At your convenience, you can look for any not-so-obvious settings that will force the LOS to spit out the right docs, or hassle the vendor to correct this flaw in the software (unless they want to bill you for a custom change.)