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#2251365 - 03/29/21 01:45 PM Remote Deposit Capture Audits
Skittles Offline
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Skittles
Joined: Sep 2002
Posts: 13,877
TN
Good morning,

I was curious to know if your bank audits your Remote Deposit Capture customers - specifically does someone from your institution physically visit the site on a periodic basis. I'm meeting with our group this morning to discuss our audit plan. We only have 2 people in our Treasury Management area.

Thank you!
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#2251370 - 03/29/21 02:31 PM Re: Remote Deposit Capture Audits Skittles
osucpa Offline
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Joined: May 2011
Posts: 1,388
At our bank, IA does not make visits to our RDC customers. We review the sight visit checklist prepared by our Treasury Relationship personnel to determine if it was performed in accordance with policy.

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#2251372 - 03/29/21 02:45 PM Re: Remote Deposit Capture Audits Skittles
Skittles Offline
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Skittles
Joined: Sep 2002
Posts: 13,877
TN
Thank you osucpa - so your Treasury Relationship personnel physically go to the sites?
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#2251382 - 03/29/21 04:11 PM Re: Remote Deposit Capture Audits Skittles
osucpa Offline
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Joined: May 2011
Posts: 1,388
Yes they physically visit each site. Not sure of the visit frequency.

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#2251383 - 03/29/21 04:14 PM Re: Remote Deposit Capture Audits Skittles
Skittles Offline
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Skittles
Joined: Sep 2002
Posts: 13,877
TN
Thank you!
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#2251775 - 04/02/21 08:05 PM Re: Remote Deposit Capture Audits Skittles
Irishguy Offline
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Irishguy
Joined: Aug 2008
Posts: 557
Kentucky
Skittles....we send an annual self assessment to our RDC customers that they must complete. If any answers on the self assessment are not correct, we will review and determine our course of action.

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