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#2251958 - 04/07/21 05:22 PM Phishing email
complyorelse Offline
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Joined: Nov 2007
Posts: 420
U.S.
Many websites have a way for customers to send an email to the bank if they suspect they have received a phishing email or suspicious text. Is this a requirement? Best practice? If it is required, where might I find it? Thank you.

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eBanking / Technology
#2251960 - 04/07/21 05:38 PM Re: Phishing email complyorelse
rlcarey Offline
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rlcarey
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Galveston, TX
There is no requirement to have such a feature.
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#2251963 - 04/07/21 06:17 PM Re: Phishing email complyorelse
complyorelse Offline
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Joined: Nov 2007
Posts: 420
U.S.
Thank you.

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#2251995 - 04/07/21 08:14 PM Re: Phishing email complyorelse
Andy_Z Offline
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It can be a way for a bank to be made aware of an "attack" which could allow the bank to put a verification plan in place, notify customers of the threat, and remind them of what the bank does, and does not do to help prevent these from turning into losses.
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