Currently our disclosure board is posted behind the teller line (There are some smaller disclosures, Member FDIC, insured up to $250,000, and fund availability posted at our ticket board). Audit is citing us and indicating the some customers may not be able to see the disclosures. Naturally we disagree and feel the board and the associated disclosures can be viewed.
Has anyone had any experience with this? I know the disclosures need to be observable but we believe anyone who conducts a banking transaction can see the disclosures.
"100 victories in 100 battles isnt the most skillful. Subduing the other's military w/o battle is the most skillful." Sun-Tzu