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#2256849 - 07/19/21 01:34 PM New CIP required?
JWills, CRCM Offline
Diamond Poster
JWills, CRCM
Joined: May 2013
Posts: 1,741
The Mitten State
If we have a customer who believed her information to be hacked, and closed several checking accounts, and then re-opened new accounts simultaneously, would new CIP forms be required?
Nonsense wakes up the brain cells.

--Dr. Seuss

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#2256863 - 07/19/21 03:03 PM Re: New CIP required? JWills, CRCM
BrianC Offline
Power Poster
Joined: Nov 2004
Posts: 6,206
The person never ceased being your customer so they would not be considered a new customer for CIP. That being said, always take great care with someone claiming to be an ID Theft victim as fraudsters will use social engineering to trick staff into giving away customer information claiming to be a victim when they are actually the crook.
Sola Gratia, Sola Fides, Sola Scriptura, Solus Christus, Soli Deo Gloria!

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