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#2256849 - 07/19/21 01:34 PM New CIP required?
JWills, CRCM Offline
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JWills, CRCM
Joined: May 2013
Posts: 1,726
The Mitten State
If we have a customer who believed her information to be hacked, and closed several checking accounts, and then re-opened new accounts simultaneously, would new CIP forms be required?
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#2256863 - 07/19/21 03:03 PM Re: New CIP required? JWills, CRCM
BrianC Offline
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BrianC
Joined: Nov 2004
Posts: 6,017
Illinois
The person never ceased being your customer so they would not be considered a new customer for CIP. That being said, always take great care with someone claiming to be an ID Theft victim as fraudsters will use social engineering to trick staff into giving away customer information claiming to be a victim when they are actually the crook.
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