Thread Options
#2257939 - 08/10/21 02:25 PM Drive-thru CTR
Craney Offline
New Poster
Joined: Jun 2020
Posts: 19
Customer drops off a sealed envelop with $12,000 cash and a deposit slip through the drive-thru and drives off before being able to obtain any information or waiting for the receipt. I know this is similar to what would happen with a night drop, but this was at 3 in the afternoon. My thoughts would be to treat is as the owner of the account did the deposit on own behalf, but we don't know for 100% certain that it was the owner that made the deposit. Am I correct in my assumption, or would we go ahead and mark Night Drop for the CTR? Thanks in advance!

Return to Top
BSA/AML/CIP/OFAC Forum
#2257940 - 08/10/21 02:34 PM Re: Drive-thru CTR Craney
Skittles Offline
10K Club
Skittles
Joined: Sep 2002
Posts: 13,963
TN
Do you have security film to confirm it was your customer?
_________________________
My Opinions Only

Return to Top
#2257941 - 08/10/21 02:36 PM Re: Drive-thru CTR Craney
Craney Offline
New Poster
Joined: Jun 2020
Posts: 19
I'm not sure, the branch stated it was our customer.

Return to Top
#2257957 - 08/10/21 03:47 PM Re: Drive-thru CTR Craney
Skittles Offline
10K Club
Skittles
Joined: Sep 2002
Posts: 13,963
TN
If the branch saw and 'has knowledge' it was your customer then that's how I would complete the CTR. I would not say it was a night drop.
_________________________
My Opinions Only

Return to Top
#2257975 - 08/10/21 05:46 PM Re: Drive-thru CTR Craney
Craney Offline
New Poster
Joined: Jun 2020
Posts: 19
Thank you!! That was kind of what my thoughts were on the situation.

Return to Top
#2257976 - 08/10/21 05:57 PM Re: Drive-thru CTR Craney
MNCompliance Offline
New Poster
Joined: May 2018
Posts: 14
I would not say it was a night drop. I would make the teller contact the customer to determine who did the transactions. I feel in this situation, we should have determine who conducted the transaction.

Return to Top

Moderator:  Andy_Z