IMHO - Cowboys Fan - one issue with many lenders is they think that the loan and documentation is based on the department that is producing it. In their minds, a commercial loan is exempt from consumer documentation because it's "commercial".
Bull-feathers! They need to think of it as P U R P O S E, not originating department. The customer made an application for credit, the bank decides where they're going to process it, If an examiner wants to find issues, they will intentionally look for consumer purpose loans in the commercial loan department, or for deposits, accounts issued in Private banking. In many cases the incumbents think the rules do not apply to them.
Rocky steps off soap-box.
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Integrity. With it, nothing else matters. Without it, nothing else matters.