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#2264689 - 01/12/22 08:41 PM
Re: Funds Availability vs Next Business Day
NU Rhules
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10K Club
Joined: Oct 2000
Posts: 40,086
Cape Cod
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It certainly could be considered a best practice to let them know their deposit won't post until Monday, when it's Friday late afternoon. Back when I was still at a bank, our drive-up tellers were often open after cutoff and they had a discreet but very visible sign they hung in the window with a suction cup when they had flipped to the next business day. In lobbies, tellers often cut over in sequence rather than all together, and I recall many times hearing a teller tell a customer if they needed the deposit to post today, "Sally is still on today's date, I am working on Monday's date already."
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John S. Burnett BankersOnline.com Fighting for Compliance since 1976 Bankers' Threads User #8
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#2264698 - 01/12/22 09:37 PM
Re: Funds Availability vs Next Business Day
NU Rhules
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Power Poster
Joined: Nov 2004
Posts: 6,623
Illinois
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That's what needs to be included in the Reg CC disclosure given at account opening. The OP is asking what, if anything, is required to be disclosed at teller stations.
To John's point, it's good customer service to have something that notes what business day you are working on, but you won't find anything in Reg CC that mandates it.
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#2268074 - 03/23/22 12:01 AM
Re: Funds Availability vs Next Business Day
BrianC
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Platinum Poster
Joined: Sep 2005
Posts: 743
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If customer is overdrawn on Friday but makes a deposit on Saturday (only open thru drive thru on Saturdays) can you charge overdraft fees for 3 days?
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#2268077 - 03/23/22 11:21 AM
Re: Funds Availability vs Next Business Day
NU Rhules
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10K Club
Joined: Jul 2001
Posts: 82,469
Galveston, TX
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Totally up to your depositor's agreement and when you say deposits made on Saturday will be posted. Whether your SOP presents a UDAAP however is another question.
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The opinions expressed here should not be construed to be those of my employer: PPDocs.com
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#2268138 - 03/23/22 11:58 PM
Re: Funds Availability vs Next Business Day
rlcarey
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Platinum Poster
Joined: Sep 2005
Posts: 743
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Only open thru drive thru. It clearly states on deposit receipt will not be posted until Monday.
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#2268143 - 03/24/22 11:12 AM
Re: Funds Availability vs Next Business Day
NU Rhules
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10K Club
Joined: Jul 2001
Posts: 82,469
Galveston, TX
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So, if your offices are open (even if it is just the drive thru), but you do not post any of the transactions, the question remains under the new UDAAP and junk fee push, whether or not this could constitute a UDAAP by the regulators. With the push by many banks to just totally eliminate overdraft fees, this fee is going to put you at a marketing disadvantage soon anyway.
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The opinions expressed here should not be construed to be those of my employer: PPDocs.com
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#2268167 - 03/24/22 02:32 PM
Re: Funds Availability vs Next Business Day
theloanbug
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Platinum Poster
Joined: Nov 2013
Posts: 544
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If customer is overdrawn on Friday but makes a deposit on Saturday (only open thru drive thru on Saturdays) can you charge overdraft fees for 3 days? Do you mean a continuous OD fee? Customer is charged on Sat, Sun, and Mon? If so I would highly recommend against it, ESPECIALLY if your customer makes an effort to bring the balance up. This practice would really increase the UDA(A)P risk.
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I reject your reality and replace it with my own.
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#2268177 - 03/24/22 04:31 PM
Re: Funds Availability vs Next Business Day
theloanbug
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Member
Joined: Oct 2013
Posts: 58
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Regulators got us on this back in 2017. We had to go back years and rebate continuous OD fees that occurred over weekends. That was actually the event that got us to eliminate continuous OD fees. Hated to have a revenue stream go away, but it just wasn't worth the extra scruitiny and did seem to unfairly target those who could least afford the fees. (I know, I know, if you can't afford a fee, don't overdraw) Anyway, the change has honestly been good. Less to monitor, customers happier, regulators happy. The revenue stream just wasn't worth the extra complications.
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