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#2265049 - 01/24/22 03:13 PM Changing Business Hours
Cracked Egg Offline
Member
Joined: Sep 2013
Posts: 55
Kentucky
Is anyone aware of any KY State requirements around reducing lobby hours? I see the 90 requirement for closing a branch, but I could not find anything about reducing hours.

Additionally are there any requirements for notifying our regulator or customers? I again only find requirements when closing a branch.

Thanks for your help.
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CRCM
"Do or do not ... There is no try"

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#2265050 - 01/24/22 03:29 PM Re: Changing Business Hours Cracked Egg
rlcarey Offline
10K Club
rlcarey
Joined: Jul 2001
Posts: 83,219
Galveston, TX
Whether this is COVID related or not - why not just contact Hailey Nolan that is referenced in this memo and ask?

https://kfi.ky.gov/documents/03-18-2020Commissioner.pdf

Why would you not want to notify your customers ahead of time?
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#2265051 - 01/24/22 03:44 PM Re: Changing Business Hours Cracked Egg
Cracked Egg Offline
Member
Joined: Sep 2013
Posts: 55
Kentucky
Thank you sir.
It is not a COVID issue, but I will certainly contact Ms. Nolan.

I would prefer to notify my customers. But I was told of the change the day before it took effect.
Now I am scrambling to make sure my bases are covered.
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CRCM
"Do or do not ... There is no try"

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