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#2260513 - 09/30/21 04:02 PM Where to find SCRA Official Guidance from CFPB
CU3840 Offline
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Joined: Jun 2019
Posts: 36
Looking to find the SCRA 7 Official CFPB guidance - anyone know where I can locate this document? Unsuccessful attempt in trying to google search it.

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Lending to Servicemembers (SCRA, JWNDAA), War, Terrorism
#2260515 - 09/30/21 04:07 PM Re: Where to find SCRA Official Guidance from CFPB CU3840
rlcarey Offline
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rlcarey
Joined: Jul 2001
Posts: 78,948
Galveston, TX
What does the "7" stand for and where have you seen a reference to this document?
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#2268041 - 03/22/22 05:11 PM Re: Where to find SCRA Official Guidance from CFPB rlcarey
CU3840 Offline
Junior Member
Joined: Jun 2019
Posts: 36
For example, SCRA -4 Official Guidance states: (however, I am unable to locate where the SCRA Official Guidance came from - may have been CFPB?)
Single Point of Contact: When a borrower states that he or she is or was within the preceding 9 months (or the then applicable statutory period under the SCRA) in active military service or has received and is subject to military orders requiring him or her to commence active military service, Lender shall determine whether the borrower may be eligible for the protections of the SCRA. If Servicer determines the borrower is so eligible, Servicer shall, until Servicer determines that such customer is no longer protected by the SCRA, route such customers to employees who have been specially trained about the protections of the SCRA to respond to such borrower’s questions.

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#2268045 - 03/22/22 05:45 PM Re: Where to find SCRA Official Guidance from CFPB CU3840
rlcarey Offline
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rlcarey
Joined: Jul 2001
Posts: 78,948
Galveston, TX
I have no idea where that came from - sounds like something that was written drawing from information found in some of the consent orders.
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The opinions expressed here should not be construed to be those of my employer: PPDocs.com

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