Our process has always been to not charge the borrower any of the fees on an untimely LE situation. In the last few weeks, we had an investor kick back a secondary market file of this nature and told us we should have denied the file and started over once we realized we had a timing violation. What? This does not seem in the best interest of the customer. What do we even deny them for? I dismissed this as a one-off. Now we have a second investor telling us the same thing. Am I thinking about this all wrong? Maybe what they are really telling us is that they won't buy a TRID loan with a timing violation?
I tried to research previous posts but didn't see anything recent. Appreciate any help!