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#2268991 - 04/12/22 08:48 PM Remittance Transfer Disclosure Tracking
Mel in WA Offline
Diamond Poster
Joined: Mar 2013
Posts: 1,175
For consumer foreign wires, we capture in the 'bank use only' section how the disclosure was provided (in person/verbal). We are changing the disclosure to the vendor's format, which does not have a section to document how it was provided.

If we are already capturing how the wire was received (walk in, phone, email) when the wire information is being entered, do we need to track how the disclosure was provided? If yes, it would be a manual process, which is not ideal.

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eBanking / Technology
#2269066 - 04/13/22 07:27 PM Re: Remittance Transfer Disclosure Tracking Mel in WA
John Burnett Offline
10K Club
John Burnett
Joined: Oct 2000
Posts: 39,641
Cape Cod
Ideally, yes, since the ways in which you are allowed to disclose are controlled by the way in which the service request is received.
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