I am filing a SAR due to our customer being a victim of a romance scam. Fortunately, we placed a hold on the deposited check and quickly identified that it was fraudulent. Therefore, we restricted the account and returned the additional checks they attempted to deposit and payments attempting to post. My question is...What amount involved (section 29) do I list on the SAR? Do I include the total of the amounts of the checks they tried to deposit and/or Zelle payments they attempted to process that we returned?
Thank you in advance!