A borrower sent in a written request to lower their interest rate on their HELOC. My question is if we decide not to lower the rate does this require the AAN?
I know Reg. B says notification is required 30 days after taking adverse action on an existing account, but what if we take no action on this request. I assume the lender will inform them of whether or not we will lower the rate but just wasn't sure if it the AAN.
Thanks.
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I'm no supergenius, or are I? Homer Simpson.