You wouldn't tell them they have now withdrawn an application for the first amount and need to reapply for the new amount. I agree, its the same request. I'd also take the question as a teachable moment and ensure the bank as a whole does this the same way procedurally.
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AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell