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#2275494 - 09/13/22 05:57 PM Deposit Rates at a new branch
Lizzy61 Offline
New Poster
Joined: Apr 2015
Posts: 10
Mid West
We just recently opened a new branch and marketing want to knows if we can offer a special promo CD rate for that branch only? When I asked if they were going to offer it to existing customers from other branches, the answer was they would have to go to the new branch.

I am concerned about UDAAP and potential reputational risk if customers get upset.

I have looked for guidance and can't seem to find anything.

Any thoughts or guidance would be appreciated.

Thanks.

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Marketing
#2275512 - 09/13/22 07:20 PM Re: Deposit Rates at a new branch Lizzy61
rlcarey Online
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rlcarey
Joined: Jul 2001
Posts: 83,370
Galveston, TX
Not that unusual of a promotion to drive foot traffic to a new branch. It would not give me any heartburn as long as anyone that shows up is eligible for the rate.
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#2275516 - 09/13/22 07:36 PM Re: Deposit Rates at a new branch rlcarey
Lizzy61 Offline
New Poster
Joined: Apr 2015
Posts: 10
Mid West
Thanks Randy. I appreciate the answer. Sometimes I second guess myself.

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