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#2276730 - 10/17/22 07:12 PM Deluxe Detect
M Cockrell Offline
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M Cockrell
Joined: Jan 2003
Posts: 1,038
Dallas, TX
We recently converted core systems and, after many years of reporting to/using Deluxe Detect (DD), we're now with ChexSystems (CS).

If an account holder was charged-off and reported to DD, but comes in now to pay the written off amount, to whom do we report? DD or CS?
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#2276736 - 10/17/22 08:13 PM Re: Deluxe Detect M Cockrell
BrianC Online
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BrianC
Joined: Nov 2004
Posts: 6,427
Illinois
You report to the same agency with which you filed the original negative entry. What good is reporting to Chexsystems when the Deluxe Detect record would still show an unpaid closure?
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#2276738 - 10/17/22 08:55 PM Re: Deluxe Detect BrianC
M Cockrell Offline
Diamond Poster
M Cockrell
Joined: Jan 2003
Posts: 1,038
Dallas, TX
Agreed, but we're being told that DD "no longer exists."

That may be true, but only in the sense that they are now "Early Warning Systems." Unfortunately, I'm unable to get anyone to confirm and/or validate the process.

Suggestions? Anyone have a contact?
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"Remember no man is a failure who has friends." - Clarence (the Angel) Oddbody - It's a Wonderful Life

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